Hotline Services

Banking Spectrum offers two hotline services. Each hotline is devoted to providing quick and comprehensive answers to compliance, procedural and related questions in the areas of lending compliance and deposit operations.

Lending Hotline

Staffed by the compliance experts of Banking Spectrum, this hotline answers questions related to federal and New York State compliance and examination issues. This hotline also provides guidance on procedural matters. Federal laws and regulations addressed include (partial listing):

  • Community Reinvestment Act (CRA)
  • Truth In Lending (Reg Z)
  • Home Mortgage Disclosure (Reg C)
  • Loans to Insiders (Reg O)

An annual fee entitles three designated callers to use the hotline.

Please send us an email for further information.


Deposit Hotline

The Deposit Hotline is a service of Banking Spectrum, which covers questions related to the daily operations and transactions of a bank and its depository structure. It is the perfect complement to The Gold Book. Topics addressed include (partial listing):

  • New accounts
  • FDIC insurance
  • Abandoned property
  • Adverse claims
  • Processing account of decedents
  • Records retention
  • IRS reporting
  • Backup withholding
  • Deposit compliance laws and regulations:
  • Truth In Savings
  • Reg CC
  • Reg E
  • Bank Secrecy, etc.

An annual fee entitles three designated callers to use the hotline.

Please send us an email for further information.


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